Why do I get a 403 Forbidden error on purchase downloads?

Please do not use any download managers or download extensions / plugins when downloading paid products. Please do only use your normal browser to download a product and restart the download after a few minutes. This should solve the problem.

The 403 Forbidden error is most likely due to our piracy protection kicking in. When requesting the download, our system checks whether the IP address requesting the download matches the IP address receiving the download. In rare cases, it might be, that your IP address has changed inbetween. If your IP address is no longer the same as the one you had when you clicked the button, you can no longer start the download.

Normally you can then simply click the button again to generate a new download link. If the problem persists, please check with your internet service provider to see why your IP address is not static. For a quicker remedy, you can also use a VPN that will assign you an static IP address.

Please contact Flightsim support if the problem persists and we will try to help you as soon as possible.